Dialing: It's Not Just For Sales Anymore News & Analysis 1/1/2007 Post a comment Outbound is going through some big changes: telemarketing is leaner and smarter, outbound messaging is being used in innovative ways and more companies are realizing the potential of relationship dialing.
Why the Masses Are Wrong About IVR News & Analysis 1/1/2007 Post a comment Encouraging people to bail on an IVR system teaches them to do something that's not in their long term interest because it raises the overall cost of providing good service.
AMD sticks with SOI at 65-nm node News & Analysis 1/1/2007 Post a comment
Advanced Micro Devices Inc. debuted its 65-nanometer process technology on Dec. 5 in the Athlon 64 X2, a dual-core desktop processor with nine levels of copper metallization, an aluminum under-bump metal, low-k intermetal dielectrics, a silicon-on-insulator substrate and novel mobility enhancements.
Blog Make a Frequency Plan Tom Burke 17 comments When designing a printed circuit board, you should develop a frequency plan, something that can be easily overlooked. A frequency plan should be one of your first steps ...