REGISTER | LOGIN
Breaking News
News Analysis
Content posted in April 1999
<<   <   Page 19 / 19
Extending Your Call Center's Lifeline
News & Analysis  
4/1/1999   Post a comment
Power failures and emergencies happen in both big and small call centers. Here's what you should know about planning for power outages and other unforeseen disasters.
In Pursuit of Plastic Pirates
News & Analysis  
4/1/1999   Post a comment
Using CT to catch credit-card thieves.
CTExpoSpring99
News & Analysis  
4/1/1999   Post a comment
What we liked at the Show
Putting Your Customers in the Spotlight
News & Analysis  
4/1/1999   Post a comment
Customer data management software illuminates the relationship between your company and your customers. Here's what to keep in mind before implementing these new types of software packages in your call center and throughout the rest of your company.
Best Of Show: CT Expo's Sweet Sixteen
News & Analysis  
4/1/1999   Post a comment
Our editors and show judges name 16 vendors in categories ranging from single-line home-office products to high-density enhanced-services platforms.
Cisco Bites the Blended Bullet
News & Analysis  
4/1/1999   Post a comment
Cisco Systems is about to light off a Saturn V-sized monster that's sure to get everyone's attention.
GWI Software's Collaborative Front Office Suite
News & Analysis  
4/1/1999   Post a comment
Collaborative Front Office Suite is a Lotus Notes-based suite of applications for small and medium-sized companies. The suite includes sales, customer service, problem resolution and internal help desk modules.
They Can Hear How You Feel
News & Analysis  
4/1/1999   Post a comment
Locating in Germany
News & Analysis  
4/1/1999   Post a comment
If you're looking for a not-quite-obvious European call center location, Germany is worth investigating.
<<   <   Page 19 / 19


Most Recent Comments
resistion
 
SteveC210
 
resistion
 
Don Herres
 
realjjj
 
junko.yoshida
 
jantangring
 
solster
 
UltrasonicBill
Like Us on Facebook