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Content posted in May 2006
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Hosted Tools: The TeleTech Interview
News & Analysis  
5/1/2006   Post a comment
Questions and answers about the spread of hosting technology in the call center, with Mark de la Vega, general manager, TeleTech OnDemand Services, TeleTech.
Hosted Tools: The Pipkins Interview
News & Analysis  
5/1/2006   Post a comment
Questions and answers about the spread of hosting technology in the call center, with Bob Webb, vice president of sales, Pipkins.
The Many Problems of Multimedia Contact
News & Analysis  
5/1/2006   Post a comment
Traditional voice contact is beginning to fracture into a wide array of different kinds of contacts, each with different needs
Hosted Tools: The Telephony@Work Interview
News & Analysis  
5/1/2006   Post a comment
Questions and answers about the spread of hosting technology in the call center, with Ed Margulies, chief operating officer at Telephony@Work Telephony@Work.
Hosted Tools: The Sento Interview
News & Analysis  
5/1/2006   Post a comment
Questions and answers about the spread of hosting technology in the call center, with Stephen W. Fulling, senior vice president and chief information/technology officer, Sento.
Hosted Tools: The BeVocal Interview
News & Analysis  
5/1/2006   Post a comment
Questions and answers about the spread of hosting technology in the call center, with Assaf Baciu, senior product manager, BeVocal.
10 Questions For Conor Sheahan
News & Analysis  
5/1/2006   Post a comment
We spoke with the president and CEO of Performix Technologies about why call centers should be excited about the developing area of performance management software.
18-GHz realtime scope eases serial signal analysis
Product News  
5/1/2006   Post a comment
Oscilloscope maker LeCroy Corp. introduces its pacesetting 18-GHz serial data scope, with a 60-Gsample/s sampling rate and up to 150 million points of memory. The instrument uses a unique heterodyne signal conversion scheme that eschews DSP.
Samsung s’accapare la conception gagnante de l’iPod
News & Analysis  
5/1/2006   Post a comment
Samsung Electronics Co. Ltd. a annoncé que la société venait de remporter une victoire importante concernant la conception des puces MP3 pour Apple Computer Inc., aux dépens de PortalPlayer Inc.
Modular instrumentation system streams data using USB 2.0
Product News  
5/1/2006   Post a comment
National Instruments is debuting a modular platform for sensor and electrical measurements under Windows. Useful in the lab, in the field, or on the production line, NI's CompactDAQ system offers an eight-slot chassis that accepts I/O modules capable of measuring up to 256 channels of electrical, physical, mechanical and acoustic signals. By combining plug-and-play USB with modular instrumentation, NI CompactDAQ comprises small, simple, portable, and cost-effective data-acq and test-and-measurem
How To Work Well With Corporate Recruiters
News & Analysis  
5/1/2006   Post a comment
A corporate recruiter offers up tips and insight on making the job seeker-corporate recruiter relationship work successfully.
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