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Content posted in November 1999
<<   <   Page 27 / 27
RITTAL: "THE BIGGEST NAME IN COMPACTPCI YOU'VE NEVER HEARD OF."
News & Analysis  
11/1/1999   Post a comment
While other companies produce much fanfare, Rittal produces much product.
WILL TAXES DARKEN THE FUTURE OF DSL?
News & Analysis  
11/1/1999   Post a comment
The question of whether the states can tax DSL services is one of several unresolved legal questions that has the potential to significantly impact the evolution of the nascent DSL market. Here's a look at the situation.
ECHO CANCELLATION AND VOIP
News & Analysis  
11/1/1999   Post a comment
A closer look at the causes of echo
BLESSED BE THE EVANGELISTS
News & Analysis  
11/1/1999   Post a comment
Evangelize, communicate, sell more CT.
THE CUSTOMER ALWAYS CLICKS TWICE
News & Analysis  
11/1/1999   Post a comment
A new category of call center products is emerging: systems that mix telephony, VoIP, text chat, and other Web technologies.
CISCO 1750: A SMALL OFFICE VoIP Solution
News & Analysis  
11/1/1999   Post a comment
Fulfilling our promise from last month's Innovations, we wasted no time in getting Cisco's new branch office router/gateway, the 1750, into our East Coast labs for a round of hands-on evaluation. Here's how it performed.
CALL CENTER CASTS A WIDER NETWORK TO CATCH A LABOR POOL
News & Analysis  
11/1/1999   Post a comment
Williams integrates a multi-location call center solution for Pagemart Wireless.
CPS'S INFOSERVER 2000 V2.0
News & Analysis  
11/1/1999   Post a comment
This CT switch adjunct does IVR, intelligent call routing and fax-on-demand.
DIGITAL SET EMULATION
News & Analysis  
11/1/1999   Post a comment
Depending on application, desired price point, and other variables, emulating a proprietary station set may be the best way to integrate a PBX with a CT client, server or appliance.
THE CUSTOMER ALWAYS CLICKS TWICE
News & Analysis  
11/1/1999   Post a comment
A new category of call center products is emerging: systems that mix telephony, VoIP, text chat, and other Web technologies.
<<   <   Page 27 / 27


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