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Content posted in February 1999
<<   <   Page 19 / 19
Fax Over IP Profits (Part II)
News & Analysis  
2/1/1999   Post a comment
Here's a quick list of players who've already announced or launched major IP fax initiatives.
South American CT Success
News & Analysis  
2/1/1999   Post a comment
Telecom Argentina uses APEX Voice to build enhanced telephony services on its networks.
The Case For Becoming A CLEC
News & Analysis  
2/1/1999   Post a comment
The advantages of being a CLEC are numerous and compelling
Digital Software International's Centergy ScriptBook
News & Analysis  
2/1/1999   Post a comment
Centergy ScriptBook is a desktop application that uses a script to guide agents through the various stages of their calls.
Hewlett Packard's Customer Contact Manager Version 5
News & Analysis  
2/1/1999   Post a comment
Customer Contact Manager Version 5 lets your call center integrate and handle customer contacts over the phone, over the Internet, through e-mail and by fax. The software is a new expanded version of the company's HP Customer Contact Manager (CCM) software.
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