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Witness Systems' eQuality Interactive
News & Analysis  
2/1/2000   Post a comment
eQuality Interactive starts to capture data from agents' screens when on-line sessions begin and stops gathering data after these sessions conclude.
Williams Communications Solutions' Upgrade for Dialect Media Queue (DMQ)
News & Analysis  
2/1/2000   Post a comment
ou install DMQ on a dedicated Windows NT server, which you connect to your e-mail, Web and/or fax servers and to a Lucent Definity G3, Lucent ECS, Nortel Meridian 1 or Rockwell Transcend phone switch.
CTI2's Extreme Universal Messaging Platform
News & Analysis  
2/1/2000   Post a comment
W.W.Office can direct e-mails, voicemails and faxes to a voicemail-enabled pager.
My (Fax) Mailbag
News & Analysis  
2/1/2000   Post a comment
Kauffman answers Questions on: fax servers, FoIP, and more.
Brooktrout's Move Towards Open CT
News & Analysis  
2/1/2000   Post a comment
Brooktrout’s RealComm 100 implements the ECTF S.100 R2 Media Server architecture. It’s an important first-to-market for this revision level, and an important step forward for standards-based computer telephony.
Spectacular Events @ Computer Telephony Expo Spring 2000
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2/1/2000   Post a comment
Intensive learning, fun, wireless voice and data, and eight on-floor Live Demo Centers highlight the most event-packed CT Expo, ever!
IP-Centric Conferencing
News & Analysis  
2/1/2000   Post a comment
IP and the Web are shaking up the conferencing universe, helping these killer apps live up to their enormous promise, and driving them beyond our wildest dreams.
Speech Technology 2000
News & Analysis  
2/1/2000   Post a comment
The much-heralded "voice-enabled web" story has mushroomed. Meanwhile, ASR is starting to grab measurable DTMF market-share throughout the telephony industry, especially in call centers.
Outbound Unbound
News & Analysis  
2/1/2000   Post a comment
CT intelligence doesn't just get past the busies and no-answers. It tells your campaign the best numbers to call - and when. Here's how today's outbound telemarketing systems help insure your message reaches customers who'll buy.
Fault Resilience Takes New Forms
News & Analysis  
2/1/2000   Post a comment
Choices in CT server chassis are greater than ever, from high-density systems, to low-density swappable PCs. The CompactPCI form factor continues to make inroads. With so many choices, it’s easy to lose sight of what it takes to keep a system up and running 24 hours a day.
CT: Bigger, Broader, Better
News & Analysis  
2/1/2000   Post a comment
Industry veterans and newcomers alike have much invested in the term "CT." And every month, its very meaning broadens, strengthens, and gains industry support. Just how do you fit into CT? Let me count the ways.
The ABC's Of DID
News & Analysis  
2/1/2000   Post a comment
Chris "Dr. CT" Bajorek gives an inside look into the class of telephone lines known as Directed Inward Dialing.
FCC Adopts Important DSL Line-Sharing Order
News & Analysis  
2/1/2000   Post a comment
The Advanced Services Third Report and Order requires incumbent local exchange carriers (ILECs) to share their local loops with competitors.
DAX is Back!
News & Analysis  
2/1/2000   Post a comment
A Refocused DAX Systems Plan of Attack in 2000
Rumors and Other Facts
News & Analysis  
2/1/2000   Post a comment
Microsoft abandons Valhalla. Was it too revolutionary for incumbent telecom manufacturers?
CTI2's Extreme Universal Messaging Platform
News & Analysis  
2/1/2000   Post a comment
W.W.Office can direct e-mails, voicemails and faxes to a voicemail-enabled pager.
Internet pioneers win U.S. award
News & Analysis  
2/1/2000   Post a comment
Several Internet pioneers were among the 1999 National Medal of Science and Technology award winners announced by the White House on Monday.
Numeritech registers for public offering
News & Analysis  
2/1/2000   Post a comment
Numerical Technologies Inc., provider of tools for subwavelength IC design and manufacturing, has filed a registration statement with the Securities and Exchange Commission for a proposed initial public offering of shares of its common stock.
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Radio
NEXT UPCOMING BROADCAST
In conjunction with unveiling of EE Times’ Silicon 60 list, journalist & Silicon 60 researcher Peter Clarke hosts a conversation on startups in the electronics industry. One of Silicon Valley's great contributions to the world has been the demonstration of how the application of entrepreneurship and venture capital to electronics and semiconductor hardware can create wealth with developments in semiconductors, displays, design automation, MEMS and across the breadth of hardware developments. But in recent years concerns have been raised that traditional venture capital has turned its back on hardware-related startups in favor of software and Internet applications and services. Panelists from incubators join Peter Clarke in debate.
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