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Content posted in September 2006
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Paying the piper
News & Analysis  
9/1/2006   Post a comment
The late-summer news is much the same as it was at this time last year, except for one wrinkle: Surging crude-oil prices are imposing a hefty penalty on the global economy, and the electronics sector is being asked to pay its share.
Mopping Up
News & Analysis  
9/1/2006   Post a comment
When Microsoft Corp. launched the long-awaited Xbox 360 game console, the headlines were all about competitive posturing vs. rival manufacturers and whose chips were on the motherboard.
Get it right, all the time
News & Analysis  
9/1/2006   Post a comment
The medical-equipment market is a prime example of a segment that manages extremely complex, mission-critical products within a highly regulated industry. OEMs in the sector must work with manufacturing and supply chain partners to address challenges throughout the product life cycle, while optimizing design, cost and quality, as well as reducing risk and liability. And, they must ensure their product is right the first time; the life of the end customer - the patient - depends on it.
Ripe for a change
News & Analysis  
9/1/2006   Post a comment
For years, Maxim Integrated Products Inc. underused a major competitive weapon for one simple reason: It was not aware of it. By the time executives at the linear and mixed-signal semiconductor supplier realized they were under-leveraging their logistics operation, thousands of dollars had evaporated in unrealized gains.
A Silent Revolution
News & Analysis  
9/1/2006   Post a comment
How would you like to know for sure that the high-tech digital video camera your child wants for her birthday will be in stock? What about knowing that the expensive electronics you ordered will arrive in one complete shipment, with no parts missing?
Your need, my specialty
News & Analysis  
9/1/2006   Post a comment
Seagate Technology Inc. is always on the lookout for the new frontiers of data storage. So when customers started pulling the hard-disk-drive maker in the direction of information-intensive business-to-business e-commerce, it looked like there could be something in it for Seagate, too.
Kingston's DDR2 memory
News & Analysis  
9/1/2006   Post a comment
Kingston Technology Co. has launched its ValueRAM DDR2 registered ECC memory module, supporting Advanced Micro Devices' Opteron1000 series processors.
ProMOS to spend $5 billion on two 300-mm fabs
News & Analysis  
9/1/2006   Post a comment
Taiwan-based memory maker ProMOS Technology Inc. is planning to invest $5 billion for two more 300-mm wafer DRAM fabs that will be located in central Taiwan.
SanDisk's 2-GB MP3 line breaks $100 barrier
Product News  
9/1/2006   Post a comment
SanDisk Corp. expanded its flash-based MP3 line, rolling out a new system that is said to break the $100 price threshold for a 2-gigabyte (GB) player.
Intel aims to mend digital display interface split
News & Analysis  
9/1/2006   Post a comment
Intel Corp. is committing to sorting out the competition between two digital display interfaces by the end of the year.
Broadcom, Qualcomm to continue legal disputes
News & Analysis  
9/1/2006   Post a comment
Broadcom Corporation plans to continue to pursue U.S. federal antitrust claims against Qualcomm Incorporated, despite the decision by the District Court in New Jersey to dismiss Broadcom’s complaint against Qualcomm.
NXP foresees JV for advanced CMOS fab
News & Analysis  
9/1/2006   Post a comment
NXP, formerly the semiconductor business of Koninklijke Philips Electronics NV, plans to increase outsourcing of semiconductor manufacturing from its current level of 20 percent to reach 40 percent, but at that point could be looking for a partner, or partners, to form a manufacturing joint venture to build an advanced CMOS wafer fab.
NXP is looking for acquisitions
News & Analysis  
9/1/2006   Post a comment
At the IFA consumer electronics trade show, NXP announced more details as to its further strategy after NXP CEO Frans van Houten today (September 1st) had aired the new name and strategies for the former semiconductor activities of the Dutch Philips concern.
Taiwan firm to license Osram white-LED technology, says report
News & Analysis  
9/1/2006   Post a comment
Ya Hsin Industrial Co. Ltd., a Taiwanese electronics manufacturer, is set to become a licensee of Osram white-LED technology, according to a Taiwan Economic News report. The two companies are expected to sign an agreement in September, the report said.
Tulips by any other name would smell as sweet
News & Analysis  
9/1/2006   Post a comment
Scott McGregor, president and chief executive officer of Broadcom Corp. was closest when he suggested Nexperia.
TEK Micro creates U.K. design and support center
News & Analysis  
9/1/2006   Post a comment
TEK Microsystems Inc. has created a design, engineering and support center in Malvern, England.
The Flat World as it Applies to Call Centers
News & Analysis  
9/1/2006   Post a comment
American companies sometimes offshore their problems and then blame the location or their partners for not solving them.
A Look at Latin America
News & Analysis  
9/1/2006   Post a comment
Why advances in education could help Latin America attract more business, and more call centers.
Happy Take Your CEO to Work Day!
News & Analysis  
9/1/2006   Post a comment
It's time to show your chief executive how important the call center is to the rest of the enterprise -- it's a great way for management to get reacquainted with the customer.
ACCE/Special Preview: The State of the Call Center Industry
News & Analysis  
9/1/2006   Post a comment
Our annual overview of key trends the contact center professional needs to follow.
ACCE/Special Preview: Preparing Your Call Center for Tomorrow's Environment: Six Key Trends to Consider
News & Analysis  
9/1/2006   Post a comment
ICMI's Brad Clevelend highlights some call center trends you ought to know about -- excerpted from his new book.
Seven Trends in Quality Monitoring
News & Analysis  
9/1/2006   Post a comment
The companies that make quality monitoring software tell us what's new and what to look for in the future.
Shape Up Quality Monitoring by Shipping It Out
News & Analysis  
9/1/2006   Post a comment
When you outsource quality monitoring, supervisors can spend more time coaching and improving core competencies.
The Power of Knowledge
News & Analysis  
9/1/2006   Post a comment
How the latest knowledge management tools enable you to convey information about your company that serves the unique needs of your customers.
Call Center Manager Spotlight: Jay Fleming, Hartford Customer Services Group
News & Analysis  
9/1/2006   Post a comment
Fleming launched a program that provides unlimited flexibility to those who might want to scale back on the hours, but who don't want to leave their job entirely.
Best Practices of Second-Class Call Centers
News & Analysis  
9/1/2006   Post a comment
How hard can benchmarking call centers be? Our humor columnist gives it a go.
Alcatel to buy Nortel's UMTS access business
News & Analysis  
9/1/2006   Post a comment
Alcatel is to buy the UMTS network access equipment division of Nortel for $320 million.
Philips Semiconductors blir NXP
News & Analysis  
9/1/2006   Post a comment
Femtio år av innovation och en bred bas av produkt-IP för halvledare ger nya NXP en stabil plattform som nummer två i Europa. Frans van Houten blir kvar i ledningen
Heard on the Beat: Intel layoff near
News & Analysis  
9/1/2006   Post a comment
Intel Corp.'s anticipated big layoff is supposed to take place on Tuesday of next week.
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