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Travel nightmares: no room at the inn

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divide_by_zero
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re: Travel nightmares: no room at the inn
divide_by_zero   9/26/2011 7:10:06 PM
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Many years ago, I worked for a manager who had his secretary (remember them?) booked a flight, car and hotel for him when he traveled to Irvine, CA. The travel agent (remember them?) booked him into the new Hilton hotel in the area. He arrived at Long Beach sort of late and didn't get to Irvine until about 10:00. He pulled up to the hotel and it was new, all right. In fact, it was still under construction. He made an irate phone call to Hilton HQ and they somehow found him an inconveniently located room. A couple of weeks later, he received a letter (remember those?) from Hilton Hotels informing him that, because he had not shown up to take his reserved room, he and his family were no longer welcome at any Hilton hotels, ever. Understandably miffed, he called them to give them a piece of his mind. They were as puzzled as he was. His neighbor, who was VP of engineering at a local company, had his graphic arts dept. create a very convincing Hilton letterhead. The poor guy took the bait.

seaEE
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re: Travel nightmares: no room at the inn
seaEE   9/22/2011 4:07:28 AM
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I had a pretty interesting experience at a motel in Monterey a few years ago. A truck had backed into their natural gas feed which had to be shut off. They explained to me when I checked in that there was no hot water in motel and gave me a discount on my room. Of course what usually wakes me up in the morning is the sound of the early bird in the room next door taking a shower. Not so that night! The next morning I don't think anyone took a shower. There was just the quiet sounds of cars pulling out of the lot. The management was pretty frantic as it was a large motel and they were expecting pretty full occupancy the next evening.

anon7643463
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re: Travel nightmares: no room at the inn
anon7643463   9/21/2011 10:52:30 PM
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Nightmare scenarios seem to be SOP for the travel and lodging industries. At the Seattle airport, questions about a late boarding were met with "there is no problem." Then a truck drove off with part of the wing. My adventure begins... again. It's stunning to be completely screwed by a company, only to have its representatives shrug like they had nothing to do with it.

Duane Benson
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re: Travel nightmares: no room at the inn
Duane Benson   9/21/2011 10:17:46 PM
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I had an early morning flight out of New Orleans to Austin a number of years back. I'm not a morning person and I don't sleep all that well in hotels. After getting to sleep at probably 1:00am, I had to get up at 5:00am to make the flight. I wasn't feeling all that well on four hours of sleep and, naturally I also don't sleep well on planes either. Not to worry, though, it was a pretty short hop. Or so I thought until we pulled up on our final approach due to fog. The pilot circled around for another try at it with the same level of success, so it was time to try destination number two on this milk-run across Texas. On to Lubbock - or so I thought. I'm accustomed to fog up here in the Pacific Northwest, but I certainly wasn't expecting it in Texas. Lubbock was the same drill as Austin. Missed approach due to fog. The pilot didn't try a second time here though. Just back up to cruising altitude and on to the next destination: Albuquerque, New Mexico. We did land there, but alas, the airline didn't have a flight heading back the other direction. They did, however, find a a plane without a job to do, loaded us all on and took off for El Paso, to meet with a milk-run flight heading East, eventually to Austin. In El Paso, we had to run to catch the plane. Not even time for a restroom stop. I don't even remember where we stopped this trip, but it was up, down, wait, up down, wait, up, down in Austin. Eight hours from New Orleans to Austin, on four hours sleep with only peanuts to eat. I do have t say, though that all of the folks from Southwest Airlines were great throughout the whole otherwise miserable day.

BrianBailey
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re: Travel nightmares: no room at the inn
BrianBailey   9/21/2011 5:11:01 PM
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Thanks Gary. Send me all of your tips and tricks and I will get them into future blogs.

garydpdx
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CEO
re: Travel nightmares: no room at the inn
garydpdx   9/21/2011 1:28:07 PM
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My most memorable business travel adventures was probably a trip from Portland, Oregon to San Diego but fog at SFO and LAX lead to flight cancellations. Luckily, I was a status flier during that time so United shifted me over to a US Airways flight, connecting in Las Vegas. But arriving to LAS ... surprise! ... fog made it down to SAN and we were stuck in the desert. A colleague on that flight from the San Diego office declared that he'll just rent a one-way car ... and I was welcome to come along! So that lead to an overnight drive, and I got to see (even in the middle of the night) stuff between Vegas and LA that I would likely never to have come across. On a second note, being a status flier comes with experience and it's nice to be able to help people with your knowledge. Most people don't know about inter-lining and I was able to help a couple of folks get to their destinations from explaining that concept to them. :)

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