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MWagner_MA
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Manager
Re: over zealous salesmen
MWagner_MA   12/19/2014 7:17:23 AM
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My opinion exactly... kid proof is just a  notch  below MIL-STD :-)  Who else would try putting coins into a DVD player?

docdivakar
User Rank
CEO
Re: Fool Proof Design?
docdivakar   11/30/2014 10:25:43 PM
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@Prabhakar: quite right... man-made can be man-broken! A good designer would design in fault modes that ensures controlled failures that can be diagnosed while ensuring an orderly backup of data if applicable.

MP Divakar

Duane Benson
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Blogger
Re: over zealous salesmen
Duane Benson   11/28/2014 11:27:06 AM
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As a product manager, I've "drop-tested" products during demos with press and potential customers. It was at the same company I mentioned in my prior post, but with a different product.

I knew the internals of the product well, and it was something that would be used in schools. It gave a lot of people shivers when I did it, but I figured that if it couldn't take a certain amount of abuse, than I hadn't done my job right.

Having to survive a bunch of school kids isn't quite the same as surviving in combat, but it's probably a close second.

prabhakar_deosthali
User Rank
CEO
Fool Proof Design?
prabhakar_deosthali   11/24/2014 2:35:01 AM
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I think the term "fool-proof" design is a misnomer.

Especially for the industrial and Military grade designs ,   the users are not fools but are oversmart people and that is why they devise smarter ways to show the designer how his design can fail.

So while designing an industrial product ,  the designer has to think from these  Smart users' angle !

 

dt_hayden
User Rank
CEO
Re: over zealous salesmen
dt_hayden   11/21/2014 4:08:16 PM
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They say it is better to be lucky than good.  He was both and ended up owning the joint.

RichQ
User Rank
Staff
Re: over zealous salesmen
RichQ   11/21/2014 12:27:01 PM
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That one should definitely be on the list! Thanks for the addition.  And the laugh.

So, how did that salesman's career fare? Like, did he make the sale?

dt_hayden
User Rank
CEO
over zealous salesmen
dt_hayden   11/21/2014 11:42:57 AM
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How about surviving over zealous salesmen?  I worked at a company where we designed specialty test equipment, some of it hand held.  We set internal metrics on physical abuse and tested to those metrics, however the salesman had his own metrics.  After one sales call, he told us of grabbing the unit by the test leads and flinging it against a hard wall, while talking about how robustly it was designed.  Luckily for him, the unit survived this impromptu testing and the customer was impressed. 

Duane Benson
User Rank
Blogger
Re: Little confused!
Duane Benson   11/19/2014 7:22:30 PM
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I think most of my experiences along the lines of "what were they thinking" incidents. Some of them came from pushing technology though. The same place had one of the first portable VGA resolution color projectors. It used a two pin overhead projector bulb which had to be positioned within a few millimeters or the right spot.

If the bulb was pushed too deeply into the socket, or not deeply enough, the reflection of the filament from the mirror, would be projected back onto the actual filament. That would raise the temperature enough to melt, and then explode, the bulb in a very nasty failure mode.

I don't think the bulb had ever been used in such a tight space. We essentially had to re-learn old techniques for cooling high power vacuum tubes.

RichQ
User Rank
Staff
Re: Little confused!
RichQ   11/18/2014 7:52:45 PM
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That kind of plarity reversal is one of those "what were they thinking" kind of incidents. Especially when there was an industry-wide common practice.

RichQ
User Rank
Staff
Re: funny
RichQ   11/18/2014 7:50:22 PM
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I remember that movie. It might have unconsciously been my inspiration, along with a ruined keyboard I have at home...

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