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Frankenstein's Fix: Global Telecommunications Breakdown

Bob Hannent
10/15/2013 11:08 AM EDT

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WKetel
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Re: Keeping Your Cool
WKetel   11/19/2013 4:43:15 PM
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I certainly agree about gender not being in the capability qualifcation matrix. As engineers,I evaluate them exclusively on abilities and skillsets. That is different from evaluating people as able to work on a team, which some otherwise very capable engineers that I have met just can't work with others. So what makes an exellent engineering team member is a bit more demanding than just what makes a really good engineer. The ability to communicate clearly and accurately is vital as well. And none of that seems to be gender dependant. 

bobdvb
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Re: Keeping Your Cool
bobdvb   11/19/2013 3:40:11 PM
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I'd also like to say there is no gender bias in the ability to deal with stuff like this, I have worked with some great women in operations.

bobdvb
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Re: Keeping Your Cool
bobdvb   11/19/2013 3:38:16 PM
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WKetal, I have my suspicions about an oscillator problem somewhere in the system but being that I think I replaced everything this doesn't seem likely. Another option that no one ever would admit would be a problem with the satellite itself, but I didn't have a vector signal analyser to look for distortions in the constellations. On the spectrum analyser everything looked great which is 95% of the indication in most circumstances. It surely would have been a better story if I had know why!

Caleb Kraft
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Re: Keeping Your Cool
Caleb Kraft   11/19/2013 3:38:09 PM
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experience seems to slowly chip away at fear. I think if you were experiencing a global tech catastrophe every day, you'd be able to at least behave as though you werent' that effected.

bobdvb
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Re: Keeping Your Cool
bobdvb   11/19/2013 3:30:47 PM
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I couldn't say specifically if you can train fear out because I haven't had to. But I suppose with the right coaching I suspect you might, sitting with someone showing you how to be confident in your work. Ultimately much of it comes down to self-confident and stepping back, but ultimately you have to stop and realise it doesn't matter. I have other stories about people under pressure in middle-east conflict zones where life and death is real, but in most peoples daily life it isn't so you can relax and do your job.

WKetel
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Re: Keeping Your Cool
WKetel   10/23/2013 10:13:40 PM
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Sheetal, not much matches the pressure of having an auto company production line stop because of your machine. And that kind of happening draws big attention quite quickly. Plant manager in just over a minute, and then higher ups quite quickly after that. I never caused one, but I have been part of the recovery team, showing that the backup machine was ready to take over in just a very few seconds. That was a good feeling.

WKetel
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Re: Keeping Your Cool
WKetel   10/23/2013 10:08:04 PM
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Karen, About handling stress, during a recent job interview the question came up about handling stress, and my response elicited an additional question: "and what do you consider a high stress situation?" To which I responded, "coming under heavy automatic weapons fire, sir", which sort of ended the questioning. Certainly supporting data communications can be quite a high pressure ordeal, no doubt. But sometimes it helps to check ones perspective.

Really, it would be quite interesting to know what took out that big a chunk of communications all at once. It would be interesting a nd educational to know, and possibly even useful. 

Sheetal.Pandey
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Re: Keeping Your Cool
Sheetal.Pandey   10/16/2013 1:42:45 PM
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Quite an experience. Can relate to what author has described. This reminds me of one of many experiences in my career where we had sleepness nights. When we were to release our first design schematics fir digital set top box we kept reviewing the design and making sure nothing goes wrong.and when the first three boards arrive, the days never end as we wanted to see the board bring up successful.

kfield
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Keeping Your Cool
kfield   10/16/2013 10:23:37 AM
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How does one maintain coolness under pressure like that described here? Is it a learned skill, or are some personalities more unflappable than others?

Caleb Kraft
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those horrid all night terror shifts
Caleb Kraft   10/15/2013 2:49:19 PM
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Oh man, I've had nights where an entire shared webserver goes down due to some stupid tiny thing and it takes HOURS of rebooting and tweaking to figure out how you messed it up. I can't imagine having to begin my shift after the ordeal though!

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