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Can anyone get antivirus software right?

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joebryan
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re: Can anyone get antivirus software right?
joebryan   3/11/2009 7:53:10 AM
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I had a very bad experience with Norton many years ago ("Why is your computer running so slow, do you have AV enabled?" - "No, I've disabled all the scanning options." - "Well you should try uninstalling it." - "Holy canoli! I never knew this machine was this powerful!"). Their low-level system hooks are cripling and overkill. I can stay out of traffic fine on my own, I don't need to carry grappling hooks around every day. I've been AV free for 12 years and the only viruses I've received are from Microsoft (literally: they were in some API docs). If I suspect an infection, I'll run an online scanner. Symantec (Norton) and Trend Micro have good online scanners. The Trend Micro scanner even lets me select specific folders to scan, which is usually all I need. I'll run both because sometimes one wil find what the other misses. I never need to reboot my three XP machines unless I've installed an update that requires it. Be *very* suspicious of email attachments and email links (especially the ones from your idiot brother in-law who's always sending around the jokes he's finally gotten around to copying off that *hillarious* fax he got back in 1991), and don't download stuff you don't trust. It's as simple as that.

HDDC_MIKE
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re: Can anyone get antivirus software right?
HDDC_MIKE   3/7/2009 12:29:57 AM
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Norton's performance impact is pretty well known, and I had chosen to live with it in the 2006 and 2007 editions for the sake of convenience. In 2008, though, I finally had to take Norton Antivirus off my PC's when XP started doing bluescreens. I do training and consulting for a living, and it doesn't look too good when your computer crashes while showing a powerpoint to 20 people. The only common thread I could find for the computer problems I was having on multiple PC's, was the 2008 edition of Norton. Other people apparently submitted the same problems I did, because the Norton website had my particular "stop error" codes as one of their knowledgebase articles. Norton claimed the problem wasn't their program, but some some unknown other software or hardware driver I installed. However, the crashing problems went away as soon as I uninstalled Norton. Hmmmm.... doesn't take a detective to figure that one out. I'm using ESET NOD32 now and it seems to be doing the job. I run my computer in such a way as to avoid viruses in the 1st place, but its comforting that my family's computers are protected when I'm not home to keep an eye on them. By the way, I got an email from Norton a month or so ago that they were going to auto-renew my software subscription based on the credit card I used a year ago as a convenience to me, unless I got on their website to opt-out. As a rule, I never opt-in to multi-year auto-renewal deals on software, magazines etc. so I was pretty ticked off at their little "convenience". I will never own another Norton product. They have created a very unhappy customer. Its unfortunate that Norton has chosen to sell broken products and use weird business practices to get their money instead of just offering a quality product at reasonable prices. The ESET NOD32 virus scanner seems to be a quality product, at a reasonable price so I'm a happy customer.

Ham Salad
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re: Can anyone get antivirus software right?
Ham Salad   3/4/2009 4:13:42 PM
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I've been using Avast! from Adwil Software with good results. After trying the free home version for two years, I upgraded to the professional version at a cost of $70 for a three year subscription. It automatically updates the virus database almost daily and then sends a quick notification. Scanning a PC, it found viruses that Norton missed. Never had any system problems or CPU cycle loading issues. User interface is pretty slick.

DennisM
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re: Can anyone get antivirus software right?
DennisM   3/4/2009 12:52:06 PM
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I also was an avid Norton fanatic for years, and then attempted to add their firewall to an existing suite installation. Utter and complete disaster! Where previously it was the only AV I would even consider, I now regard it as an intrusive commercial virus that takes over the computer. Tech support was beyond horrid. Had to initialize and reinstall the entire system to get rid of it. Never more! Currently, use and cannot say enough good things about NOD32 from ESET (eset.com). It is extremely effective, has a very small footprint, and should you desire to uninstall?it simply uninstalls without any lingering components, dll?s, etc. A good site for comparative testing of AV is http://www.av-comparatives.org/ then click on the ?Comparatives? menu button.

Phil16v
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re: Can anyone get antivirus software right?
Phil16v   3/4/2009 9:54:09 AM
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I've been using the free version of Grisoft's AVG anti-virus software for several years, and don't find it intrusive at all, except that it performs a scan of the entire system, including removable media, every evening starting at 8pm, and if I try to use the computer while it's scanning, it's a bit slow. I also use Spybot, which will alert me and ask for permission when a program wants to change anything in the registry, and again, it's an infrequent accurrence, so not intrusive. Spybot also watches for spyware. Both programs automatically check for updates, and usually find them, every day.

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