Remember the good old days of DOS, when you could open command.com with a simple text editor and find the line with the dreaded "Abort, Retry, Fail" message.
Unwary users were so supprised to see "You're F!*%ed" or some such. And no ammount of rebooting would solve the problem.
UBM's Global Distributor Customer Evaluation Study, an annual ranking based on perceptions by supply chain, corporate, and design executives, provides a close look at how customers rate the performance of major electronics distributors.