Let me just start off with a tiny bit of background. The first thought that many people will have when reading that headline is that I must be some kind of Apple fan-boy. I would counter that with some personal history.
I love Linux. Or rather, I love Linux in certain situations. I've used it quite extensively for years, both in desktop and server functions. I've built web servers, mail servers, DNS servers, and file storage. I've waded through the dependency tangles on the desktop and fought to get the wireless working on many many laptops. (Remember the Broadcom wrapper installation procedure? I do.) When I had a web design studio, I used Linux exclusively on my machines for roughly a year.
However, I found that when it came to daily functional use, I was spending more time making the system work than I was working at the system. With Linux, I always had some issue for which I would have to find a workaround. Ultimately, I decided that unless I was putting together a purpose-built server, I was wasting too much time tinkering with the OS.
When Android surfaced, I saw a brilliant opportunity for purpose-built devices on open-source software to excel and kick some serious butt. I ran out and bought a Nook Color and rooted it. After a week or two of playing with it, I was again finding that I spent more time getting it to work than I did actually getting to use it.
I figured it was probably just because this device wasn't intended to be used with stock Android. I had rooted it, after all. On top of that, I found the applications for the device to be all over the place in terms of quality or function, or even resolution (more on this later). I found very similar experiences with the handful of Android devices I had to support while I was an IT administrator for several years.
Around this time, I bought a first generation, used iPad for my kids to play with. It has functioned completely flawlessly and still does to this day. Every "app" I buy for it functions as advertised, and they are all designed for this exact piece of hardware, though I understand it is possible to run iPhone apps on the device. I have had zero hardware bugs.
I recently found myself in need of a portable system for writing while I travel, so I started shopping around. I was immediately drawn to the the Nexus7 v2. This thing is a piece of beauty with its amazingly high-resolution screen, thin and light construction, and fantastic battery. Google has put a lot of work into the Play store in the last couple years, which really gave me hope for the application issues. I bought one and did it happily. That part of me that hates being mainstream rejoiced in the ability to figuratively give the finger to the big evil corporation of Apple.
Today, I'm returning it and getting an iPad. No single issue has led me to this point, but rather, a collection of small annoyances has outweighed my desire to have an Android device.
1. Bluetooth is broken.
My intention was to buy a tablet for writing while I travel. I imagined myself propping this thing up in an airport or hotel room, connecting my Bluetooth keyboard, and typing away happily. Unfortunately, what I found was that Android 4.3 (what comes on the Nexus7), has an issue rendering most Bluetooth keyboards completely incapable of functioning.
I couldn't believe it. This seems like it would be a really big deal, but it is yet unresolved. A quick Google search finds that I'm not alone in this. You begin typing and the keyboard goes nuts repeating characters until it decides to stop.
2. Applications suffering from hardware fragmentation.
Google has worked really hard on the play store. I booted it up and it looked fantastic. Things were clearly labelled and buying things was fantastically easy. However, I still found that some applications were just the cellphone versions scaled up. While it doesn't take much effort to uninstall a cruddy app and hunt down another, it is still incredibly annoying. I also downloaded a couple games that crashed when I attempted to run them. I understand that this is because tons of Android devices are out there and it is impossible to build software that will work flawlessly on all of them.
3. Bugginess in both the OS and the applications
This is the biggest annoyance. The touchscreen has decided to become unresponsive at least once a day since I bought it. It will be working fine, but then suddenly finger touches don't count. I have to hold my finger in place for a second for it to register, then sometimes it will register it as multiple touches. A quick reboot fixes the problem, but that is a pain in the butt when you're trying to carry out a task.
When the tablet reboots, it goes through the process of bringing up the lock screen. I don't know about the others out there, but mine does not cleanly transition from boot sequence to lock screen, there is a flickery mess that happens. This is in no way hindering me from carrying out a task, but rather is just another notch in the "this doesn't feel completed" column.
I realize that this isn't necessarily the fault of Android, but my Netflix application has become completely unresponsive several times in the past two weeks. I have uninstalled it and re-installed it, which fixed the issue (twice). Again, not a show stopper, but a pain in the butt. Did I mention that you can't watch Amazon streaming video on it? Well, theoretically you can if you root it and install some unsupported software (which still didn't work on mine), but out of the box you can'y.
I am hoping that I got a lemon. I've owned this thing roughly two weeks and I now have a nasty dead column in the middle of my screen. It isn't completely dead, it inverts colors from elsewhere. If it had worked flawlessly for a year I could almost overlook something like this, but it is two weeks old and already carrying the baggage of the annoyances listed above.
I actually want to love this thing. It is sleek, feels good in my hand, and has a vivid and colorful screen. The sound quality is good, the battery is good, and Android is so close to being something I would hand to my grandmother with confidence. When applications work they are fast, and there's no lag in navigation at all. If I were one of those guys who had to write a review after an hour of hands-on time, I'd be gushing over this thing.
However, I'm faced with the following issues right now:
I can't work on it (I'm not writing a 1,000 word article with the admittedly nice on screen keyboard).
I can't count on it to work correctly when I pick it up.
I really hope that Google digs in and refines this product. I would love to see even half of these problems worked out. I've decided that I'm not in the market for a "fixer upper" right now. I need a device that will actually just do these things. I'll get an iPad and just accept that maybe I'm not one of the cool kids (in my crowd at least).
I have steered away from Google phones and tablets because Google is not really an OEM. Samsung's products are much better in that regard. That said, I would agree that quality-wise, Apple products are the best and that is to be expected given their vertically integrated structure. It's the same story with Macs and PCs, Macs are for the professionals and Windows is for the masses. The good point about Android though compared to Windows is that it's an open platform so competition is high and prices are much lower.
All in all, I am an Android eco-system fan despite its fragmented and sometimes lower quality nature. Let the Apple fans subsidise Apple's innovations for the masses to enjoy these innovations at a lower cost afterwards with Android clones :-)
I'm drawing parallels between my experiences with the 3 things. I returned it not only because the hardware had issue, but also because android itself has issues.
Many people are happy with them. I now have both a nexus 7 and an ipad. Sure, there's a huge price difference. However, I can use my bluetooth keyboard on my ipad and don't have to reboot it daily due to touchscreen issues.
I will say, that if all the bugs were worked out I would ADORE this thing. However, after years of playing with android and linux my hopes for "getting all the bugs worked out" are low.
The article seems to conflate Nexus 7 with Android and Linux. Having a bad experience with Nexus 7 does not imply Android is bad, and that does not imply Linux is bad either. I have a Galaxy tab and I am happy with it. Given the price differential, it's a much better spend than an ipad IMHO.
The fragmentation of the Android eco-system is the price you pay for higher competition and lower prices. You can't have your cake and eat it...
Not sure why you are ignoring the NEW BlackBerry 10 OS and devices.
They are great smart phones and have an active leaked OS ecosystem that is giving many people a lot of fun for tinkering, but also the OS is great. and a joy to use. You can side-load Android apps and that gives geeks more things to play with.
Windows 8 is an option, but it seems like their app marketplace never really took off for the phone ecosystem. I'm very eager to get a windows 8 touchscreen computer though. I actually like the whole live tile concept. I'm just a little worried about clutter over time.
Those of us whole lurk in such technical sites are a slight bit different than those of other persuasions in life. Although we are consumers like others; we are viewed as geeks and nerds by the rest of them. The above is the preamble that my post-reply will start with.
I give a lot of credit to Apple and the hw/sw complement which they provide to the populace. If an artist is seeking to create artwork first-and-foremost; I am not certain, if s/he is NOT wanting to learn how to mix paint or how to assemble a brush to become creative. Apple provides that luxury for the artist (or the musician, etc.) Us, technical types, we like to tinker under the hood and write code or install apps and figure out what makes (or how) a product work. To us, one-size-fits-all does not work best and maybe we even like to figure out things on our own. I am inclined to think that we are more inquisitive in such matters; more so than any other consumers.
Apple's perspective [IMHO] is that they know what is good for the user and thus provide what they have figured out is 'best' for them. Of course, those educated in Unix may tinker with an Apple product but that is not a mainstream 'user' that their products are targeted for. In contradiction, the penguin-heads of the Linux camp are (were?) a whole different bunch: Tinkering and command console are (were?) their play-ground. Google/Android changed this playing field to a great degree and simplified/reduced the price of consumers' computing needs. Yet, Android requires more involvement from the user and cannot do it as elegantly as Apple has achieved at a higher cost.
I must be the odd person out, in this discussion; since I think what Microsoft/Win8 provide as an alternative to this Android/iOS debate is a worthy third offering to consider. And I am quite surprised that none of the posts/replies, thus far, have discussed this third option...