Software giant Oracle Corp. said it has launched a business unit in Shanghai to service Japanese companies operating in China as part of plans to increase its revenue in the region and help improve supply chain efficiencies in the country.
Launched as collaboration between Beijing Oracle Software Systems Co. Ltd., and Oracle Corp. Japan, the new service will target a growing number of Japanese companies relocating manufacturing operations to China.
Oracle Japan's newly created China Business Development Unit will dedicate support to Japanese-owned Companies (JOCs) in China as they build their supply chains in the country, the company said.
There are more than 15,000 JOCs now operating in China, according to Oracle, estimating aggregate investments to set up organizations in the country total $4.2 billion, second only to the United States at $5.4 billion.
The unit will rely on software development engineers, sales representatives and consultants from Japan to work closely with their Chinese counterparts to design, implement and support IT solutions for Oracle's JOC customers in China.
"In today's customer driven economy, customer satisfaction is our number one focus," said Derek Williams, Oracle Asia Pacific executive vice president, in a statement.
"As more and more JOCs"many of them our existing customers in Japan"establish operations in China's vast and complex market, and look to quickly deploy the IT infrastructure required, it is imperative that we provide the same level of support and service they would receive in Japan," Williams said.