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Agilent increases warranty on all test instruments

3/1/2013 06:10 PM EST
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DrQuine
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CEO
re: Agilent increases warranty on all test instruments
DrQuine   3/13/2013 2:26:45 AM
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I'm pleased by the extended warranties - but also by an important corollary: the instruments will continue to be supported for an extended period of time. It is always frustrating when an instrument continues to work - but some trivial support item is no longer available.

JanineLove
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re: Agilent increases warranty on all test instruments
JanineLove   7/24/2013 4:22:08 PM
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Do you find that extended warranties are actually helpful? How often do you need warranty service?

DrQuine
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CEO
re: Agilent increases warranty on all test instruments
DrQuine   7/24/2013 8:17:08 PM
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Every laptop computer that I've owned his required significant repairs under their extended warranty - that feature has been much appreciated. In laboratory instruments, the extended warranty has not helped me personally - BUT I've often encountered out of life issues. Having a longer support period would be appreciated.

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