Delta Air Lines, Atlanta, said it will begin testing radio frequency identification (RFID) technology on selected flights from Jacksonville, Fla., through its Atlanta hub this fall, in coordination with the Transportation Security Administration (TSA), to track passenger baggage and air cargo shipments.
The 30-day test will involve more than 40,000 900MHz disposable tags provided by Matrics, Columbia, Md. and SCS Corp., San Diego. Others participating include FKI Logistex, Moore Wallace Inc., and the Jacksonville Airport Authority.
"We are always seeking new ways to use technology to improve customer service," said Rob Maruster, director of airport customer service strategy, planning, and development. "By using RFID, we can further improve our baggage handling, provide real-time baggage updates, and provide better, faster and friendlier service."