Most Americans think technology will improve society, but they are concerned about specific avenues of research. A survey conducted by the nonprofit Pew Research Center finds doubts about expected technological change, mixed in with the optimism.
For Google, which has struggled to make its Glass computerized eyewear socially acceptable, for Amazon, which has floated the possibility of delivering packages by drone, and for other companies banking on the future, the survey's findings suggest that research budgets should be matched by investments in public relations. The future may be bright, but people are more comfortable with the present.
Overall, the 1,001 US adults surveyed by Pew researchers expect technology will make the world a better place. Among the respondents, 59% expressed optimism that coming technological changes will make life better, while 30% anticipated a future where people are worse off.
What, me worry?
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— Thomas Claburn has been writing about business and technology since 1996.