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jimbo23

11/7/2012 10:15 PM EST

i understand you these people dont have insight at all.i saying the same ...

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resistion

11/4/2012 10:02 AM EST

That's great news thanks.

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Windows Phone 8 targets everyone but business users

Junko Yoshida

10/29/2012 4:02 PM EDT


NEW YORK – The most memorable tag line for Windows Phone 8 announced by Microsoft on Monday (Oct. 29) is: "We reinvented smartphones around YOU."

The question is, who exactly among the "YOU" is Microsoft targeting? Judging from a variety of use-case scenarios for the Windows Phone 8 discussed by Microsoft officials, the new smartphone is tailored to the following demographics:

  • Baby boomers with failing eyesight who need “large print” smartphones. Microsoft is bringing to the Windows Phone 8 user interface super-sized “live tiles” that show the latest updates on Facebook posts and other available apps.
  • Penny-pinching senior citizens who worry about whether their use of certain apps may exceed a data quota. Microsoft is integrating “Data Sense” to optimize a user’s data plan. It compresses every Web page, automatically takes advantage of Wi-Fi and matches data usage to a user’s data plan.
  • Permissive parents who can’t say no to kids when they beg to play with their phones. These hypothetical moms and dads will love Microsoft’s “Kid’s Corner," an isolated space created in the Windows Phone 8 that allows them to eat dinner in peace while the kids mess around on the smartphone.
  • Grandparents who want to see mash-up pictures of their grandkids posted on Facebook, which automatically shows up when a lock screen appears.
  • Busy parents want to share calendars or a shopping list within the family. The “Family Room” app is cordoned off from the otherwise universal contact list on a parent’s smartphone. Entries made in the “Family Room” can be updated live so that any family member can access the shopping list and volunteer to pick up Mom’s favorite brand of organic bread – pictured onscreen – on the way home.
  • So-called “me-generation” members who want to tailor “tiles” on their user interface screen to stuff only they care about.
  • Photo enthusiasts who want easy access to Facebook and other social networks when they take pictures. Windows Phone 8 will automatically save the photos in the original high resolution using Microsoft’s Sky Drive.
  • Cheapskates who want to talk on Skype instead of using cellphone minutes. Skype is now integrated with Windows Phone 8 so that it is always on, but without running code and consuming power.
  • Seniors who can’t find their reading glasses. Windows Phone 8 has apps like “Urban Spoon” that allows voice questions, sparing oldsters from pushing a lot of buttons as they search for the local restaurant with the cheapest “early bird special.”


Windows Phone 8 user interface

Microsoft provided a clear and focused presentation on a good-looking consumer smartphone.

[Get a 10% discount on ARM TechCon 2012 conference passes by using promo code EDIT. Click here to learn about the show and register.]

As Joe Belfiore, manager of Microsoft's Windows Phone program, said repeatedly, Windows Phone 8 puts “people at the center.” Microsoft developed a user interface that departs radically from the standard list of icons used on iPhones and Android phones. Good for Microsoft.

The remaining question, though -- and this is a big one -- is: Where Windows Phone 8 leaves business users? Microsoft said little about the corporate use of Windows Phone 8. Intentionally or unintentionally, Microsoft is leaving the door open for Research In Motion. This depends, of course, on whether RIM, now struggling, can come up with a better smartphone that targets business users -- and do it fast. 

Related stories:

10 things you should know about Win 8
Why Microsoft's Surface is a now-show in Japan




eliko

10/29/2012 5:39 PM EDT

Very superficial review, which on the surface seems to be quite biased against Microsoft. I'm no fan of the boys and gals from Seattle, but the above piece seems almost child-like "in your face"

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bpd

10/29/2012 11:25 PM EDT

I totally agree eliko. Very childish piece. I never saw a single negative take when the "new iPad" or the iphone5 rolled out when there was nothing innovative in either of the two products. I am not a big fan of the Redmond guys either but at least the Surface is a step apart from the other tablets that are zero on real world productivity.

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junko.yoshida

10/29/2012 6:10 PM EDT

I have nothing against Microsoft. As I said, I really admire the new U.I. of Windows Phone 8 enabled by Microsoft.

The list of potential "target" users mentioned in the story is solely based on use-case scenarios Microsoft shared with the audience during the press conference.

So, again, I did not invent those scenarios.

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joepaiii

10/29/2012 11:11 PM EDT

So Microsoft used the terms "penny pinching", "cheapskates", and "permissive parents who can't say no to their kids"? I think you have very much colored the target users of this OS with you own misconceptions.

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jimbo23

11/7/2012 10:15 PM EST

i understand you these people dont have insight at all.i saying the same thing.why would microsoft sell business phones in colors? colors is about mood etc and i walk in with a yellow and im a ceo what people think me?.yes they have a black phone but that a chose.im thinking the wp8 surface with wsurface pro next year at the same time now thats a professional look!please email me direct because i dont follow this site tell me what you think thanx jimmyanderson1023@gmail.com.

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Brian Fuller2

10/29/2012 6:33 PM EDT

I'm not sure they should go after business users. After all, that's where Blackberry dominates.
Oh...
..wait...

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junko.yoshida

10/29/2012 6:39 PM EDT

Understood. But with the rollout of Surface, Windows 8 and now Windows Phone 8, Microsoft's departure from the business community is remarkable. I am wondering who is going to fill in that space. If you are CIO, would you go with Windows Phone 8 as your preferred smartphones for your employees?

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JohnBarry

10/29/2012 6:46 PM EDT

Well Office is built into the phone. I get Excel, Word and Power Point documents emailed to me all the time. I can open them from Windows Phone 8's Outlook client and edit them using the Office suite on the Phone. It looks like you overlooked that when before you wrote the piece.

It even has OneNote :)

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junko.yoshida

10/29/2012 8:35 PM EDT

You're absolutely right. The ability to get to enterprise apps is there -- definitely. But I didn't hear anything specific Microsoft is bragging about, in terms of specific "enterprise" apps usability, or differentiated security features that corporate guys are looking for.

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JohnBarry

10/30/2012 4:02 PM EDT

I see. Okay thanks

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JohnBarry

10/29/2012 6:51 PM EDT

Here's all the info on Office on Windows Phone 7.
http://www.windowsphone.com/en-us/how-to/wp7/office/get-started-with-office-mobile

It has been improved for WP 8.

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resistion

11/4/2012 10:02 AM EST

That's great news thanks.

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SylvieBarak

10/29/2012 7:25 PM EDT

I can see the appeal of having a windows phone if it works seamlessly with my other devices... that said, I feel like it's not quite there yet. Maybe when Windows tablets take off (and I believe they will, thanks to the enterprise angle Microsoft can still play), and touch enabled Ultrabooks with Windows 8 tip up, people will want a full bundle of devices that work together almost as one... like Apple and Google have pretty much done. I think it's nice to have a third option, and I'd never count Microsoft out, but the price structure needs to be right and the advantages compelling. Right now, I see neither.

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Bert22306

10/30/2012 12:22 AM EDT

I couldn't help but laugh when I saw the target customers describes for WP8. It seems odd to me that Microsoft would mention "seniors" aka "baby boomers with failing eyesight," and "cheapskates" so often, if they wanted it to be a hit.

Nor do I understand why the WP8 or, for that matter, the Surface tablet, can't be perfectly useful for the business community. Doesn't the Surface not come in a x86 variant, that can run all the popular business apps?

Nor did I ever notice anyone obsessing to this degree about the business uses for iPads or iPhones.

Junko, honestly, was this what they call a "hatchet job?" Or were you relaying exactly what Microsft described as their target audience?
And if this was a verbatim repetition, Microsfot should fire their entire PR team.

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junko.yoshida

10/30/2012 10:41 AM EDT

You're right. No, Microsoft did not say "penny-pinching senior citizens," but during the presentation, Joe Belfiore, manager of Microsoft's Windows Phone program, extensively talked about his mother in law who keeps pinging him if it is "safe" to use this app or that app on her smartphone.

No, Microsoft did not call them "permissive parents." But they did talk about apparently what seems like a prevalent problem of parents getting nagged by their kids who want to use parents' phones.

No, they never used the terminologies such as "baby boomers" or "senior citizens." But they discussed how a mashup photo of the latest Facebook posts by their kids or grandkids showing up with a lock screen could delight them.

In describing "Family Room" features, they used the example of a family member who specifies a certain kind of organic bread that needs to get picked up by someone else in the family.

What's described as the new functionalities of Windows Phone 8 in the story are all true. Microsoft may not have called spade a spade, but I am confident that some of those great new features of Windows Phone 8 would be truly appreciated by baby boomers or senior citizens.

I am sorry that I omitted the fact that Microsoft trotted out Jessica Alba (do you know who that is?) on stage as a model Windows Phone user. But I think it is clear that Microsoft thought it through and delivered a phone that is really for YOU.

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bpd

10/30/2012 1:57 PM EDT

Junko, I cannot believe you are defending yourself for writing such a sloppy article. By your own admission, you have made ridiculous inferences. The problem with your note is that it lacks a balanced approach and almost seems like you have pronouced it DoA.
I beg to differ. Some of the features sound cool - I am worried about the security of apps when I use my iphone OR wish there was a smarter locking scheme for individual apps so that my 2 year old wouldn't mess them up when he tinkers with my phone. If WP8 is attempting to make that happen, why bash them without giving them a chance to prove themselves in this crowded space.

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Code Monkey

10/30/2012 4:53 PM EDT

I thought business application writers target business users. Microsoft supplies the OS, which is a platform for running applications. It also parlays its OS monopoly into a nice cash stream via apps. If MS wants to leave niches on the table, it's not a ding against Win8.

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vincentchen123

11/4/2012 8:58 AM EST

I like this article very much. I hope Microsoft marketing guys and gals can seriously look into these use-case scenarios that they rolled out Win8 Phone and find what are missing (as you've pointed right out).

See, folks, if Win 8 is not business oriented, who care it's rolling out or not? We already have Galaxy or iPhone or Nexus or iPad can do these jobs pretty good (or better) already.

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