RIM didn't invent anything! Microsoft pretty much left the door open for RIM to go in and ate the lunch since many years ago. As of today, I still cannot understand why enterprises were willing to pay additional license fees per handset and for an additional BB Server given that most enterprises already had the Exchange Server installed. I was told that the end-to-end security was the critical deciding factor. If so, this is probably too over-rated.
RIM is pretty much gone. In enterprises, the tide has turned to iOS and perhaps the up & coming Win8 eco-system. At the end of the day, no market force can ever be stronger than bad management! WeiLi Dai is another over-rated manager. As an avid consumer, I will simply ignore her statement because it was spoken with the interest of Marvell in mind, but not those of the consumers. As a technologist, I will just give her statement a laugh because the undo of RIM was long started!
You have a point Sylvie! I have a BlackBerry-like phone which I use for emails on the go. I dread typing emails on touch-screen smartphone so there is a market for business users.
BlackBerry also did not play its cards right with some of the controversies on sharing access to its mail servers in situations of crime, terrorism, etc -in India it was an unnecessary negative publicity for RIM. I hope they have matured from that lesson.
I do think RIM will survive, perhaps more in Asian markets than in western ones.