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JanineLove
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Re: Ok, I am oficially impressed!
JanineLove   8/26/2013 5:17:59 PM
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@ETmax

I blew mine up and when I told them how I did it they FedEx'ed a replacement free of charge because they reckoned it shouldn't have failed under those conditions.

So, do we get to hear that story??


Etmax
User Rank
Rookie
Re: Ok, I am oficially impressed!
Etmax   8/26/2013 8:16:37 PM
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:-) 12V found its way onto the ground line. I had a blond moment. My description on this is no where near as spectacular as the the units dying breath. What amazed me was that I contacted them for a the cost of a replacement, and they sent it gratis. BTW I checked out the other one someone brought up here and they are very similar except that the Salae unit doesn't need specific clock connections, instead capturing the timing of all transistions and then post processing in SW. It does have smarter trigger options.

Caleb Kraft
User Rank
Blogger
Re: Ok, I am oficially impressed!
Caleb Kraft   8/27/2013 5:40:24 PM
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wow, that is fantatic customer service!

 

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