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Monkey_noise
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Manager
UK sales
Monkey_noise   9/27/2013 6:23:56 AM
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It is my understanding that the UK public are being 'forced' into getting the 5c rather than the 5s. Phone suppliers/networks just haven't got the stock for the 5s. The articles I've read are all saying people are coming in asking for a 5s and the reply has been 'sorry, we're out of them but we have plenty of 5c'

The suppliers/networks are a bit annoyed with Apple because they feel that the public will blame the suppliers rather than Apple.

junko.yoshida
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Blogger
Re: iPhone 5c colors are ugly
junko.yoshida   9/26/2013 5:29:33 PM
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@GuyL, you wrote:

I'd be very surprised if Apple does not know how to judge markets by cultural preferences and disposable income. Their marketing is far smarter than that.


I am sure you are right. And yet I am constantly surprised that marketing departments at many companies often underestimate such cultural differences.

Doug_S
User Rank
CEO
Re: iPhone 5c colors are ugly
Doug_S   9/26/2013 3:43:33 PM
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But  you don't need to put the 5C in a case, it has that essentially built in.  There is little reason to put it in a case for protection, how much more protection do you need for a phone with a plastic exterior?  Unless you use one of those 1/4" thick rubbery cases like my friend who does construction has on his phone, most of the thin cases are for looks only and would seem to offer little protection to the phone.

 

It doesn't matter what colors Apple offered, people will always want something different.  Do you see very many solid color cases of any color?  I see very very few of those, they're usually some sort of crazy patterns or blinged out with rhinestones or whatever.  You see it on every phone, Android or Apple, though on Android sometimes they just replace the back cover with a new one that has a different pattern than the plain white of the rest of the phone.  I guess it kind of makes sense not to have a more expensive exterior when most people cover their phones with a case, more typically not as much for protection but rather to personalize it.

GuyL3
User Rank
Rookie
iPhone 5c colors are ugly
GuyL3   9/26/2013 2:05:29 PM
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Apple sales is smart. The ugly 5c color palette pretty much guarantees the dominance of the 5s. I bet the vast majority sold are white, the only "neutral" color. I find this almost comical, because the first thing most buyers do is then hide their pretty phone in an ugly case to keep it precious.

Look at the distribution of sales: in the big markets, 5c is much more popular in UK (31%) and US (24%) than in China (9%). Chinese culture is much more image conscious than UK/US, and they would not want to be seen as too poor to buy the "good" version. Another interesting comparison is Canada vs US: although vastly different size markets, they are similar cultures. Yet, Canada has a greater proportion of ethnic Chinese and, arguably, proportionally fewer low-income households, so the 5c adoption rate is lower (18%) than US (24%).

I'd be very surprised if Apple does not know how to judge markets by cultural preferences and disposable income. Their marketing is far smarter than that. The 5c is intentionally ugly, and intentionally not very cheap, so as to not cannibalize sales of the 5s. Apple did not want to come out with a truly cheaper iPhone at this point because it would significantly erode their margins, yet they wanted to capture the thrifty market who prefers to save $100 to get an iPhone rather than lose the sale to a Samsung.

junko.yoshida
User Rank
Blogger
Re: People without a clue
junko.yoshida   9/26/2013 12:17:19 PM
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Hey, you certainly have a point! But you give us way too much credit for being devious!

Doug_S
User Rank
CEO
Re: What does the 'C' stand for?
Doug_S   9/26/2013 11:46:29 AM
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But why does Apple need to expand its smartphone business in China?  They sell to the premium end of the market, because they don't have to compromise quality and of course because that's where you make the most money.

 

They could probably make a cheaper version that sells for half as much, but how much better would it sell?  I think Bert's comment is on the mark, neither the 5S or 5C is affordable by most in China, those who can afford it see the additional ~15% higher cost as no big deal.  Why not buy the best?  I wonder that maybe one selling for half as much isn't going to add a whole lot more people who can afford it, since my understanding is that incomes are more stratified in China than they are in the US or EU.  To really increase sales in China in a big way, they'd have to go for the low end market in the range of $100 where Chinese companies are converting people from feature phones.  Apple can't make money there, and an iPhone would no longer be seen as a high end high quality product, so it could very well cost them sales on the high end.

 

The media's obsession with "smartphone market share" is the real problem here.  Apple is still growing its share of the overall mobile market, but so many people are switching from feature phones to smartphones on the low end of the market that it makes naive people think that Apple's sales are collapsing.  They aren't.  They have been a bit under 10% of the overall mobile market worldwide for the past year, slowly gaining bit by bit.  Once the feature phone market has disappeared entirely in 3-4 years, Apple's smartphone market share will be equal to their share of the overall mobile market, probably around 10%.

 

I think the idea that people have is that Apple has to compete on the low end, because if they don't get people in their ecosystem now, they'll stay forever in the Android ecosystem (or whatever Chinese ecosystems are created by companies selling Android phones but replacing all the Google services)  However, surveys have shown (in the US at least) that Apple gets more people defecting from other smartphone platforms than they lose to other platforms, and if/when they come out with a bigger phone that should help in that regard even more as I'm sure Apple's stubborn insistence on only one choice for size is causing some defections from people who would stay if Apple had a bigger phone.  It only becomes hard to switch platforms if you feel like you have a lot of money invested in that platform.  I doubt very many people have spent the many hundreds of dollars on apps that it would take to influence their decision in buying a phone that costs many hundreds of dollars.  I don't believe that the ecosystem is nearly as sticky as analysts seems to think.

junko.yoshida
User Rank
Blogger
Re: Apple and 4G cause IDC to raise Smartphone forecast in China
junko.yoshida   9/26/2013 11:36:13 AM
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Thanks, @tektonikshift.

Yes, I am fully aware of China Mobile's huge investment in TD-SCDMA. I know it's not just talk but they are spending real money in it.

So, let's hope that future iPhone users will be able to fully take advantage of it.

junko.yoshida
User Rank
Blogger
Re: What does the 'C' stand for?
junko.yoshida   9/26/2013 11:20:33 AM
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@Doug_S, OK, mea culpa on the media. But I must say that there are a number of industry analysts who also thought that 5c would be perfect for China, given Apple's need to expand its business in the Chinese smartphone market. (Maybe such a thought never crossed the mind among those at Apple, right?)

 

junko.yoshida
User Rank
Blogger
Re: Time will tell
junko.yoshida   9/26/2013 11:12:41 AM
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@Rick, abosolutely, it's true wtih Apple's products. That's why I put a caution in reading too much into the first 72 hour stats.

junko.yoshida
User Rank
Blogger
Re: Not really unpredicable
junko.yoshida   9/26/2013 11:02:51 AM
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@Bert, you wrote:

In markets where most people can afford either one, the cheaper one wouldn't be perceived as "you haven't quite made it yet."


I totally agree with you. And yes, indeed, so far, 5c isn't really cheap enough...although the price may come down in the future. 

You kinda like the gold color one?! Wow, that was something I had never thought of!

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