Re " how did you get to insert the image?" It's easy when you wear undergarments of authority. I think it depends on how the image is placed on the source web site, and the format. I've managed to paste a couple that were in img format, but no luck with JPEGs. I know how painful it is to do from numerous personal experiences, but you ought to talk to the UBM IT security folks about that. Certainly "editors" SHOULD have the privilege of inserting images. It may be the legal eagles advising the IT people to block all image posting as it could be a case of copyright infringement! (or embedded spyware, etc.) Happens at least 0.001% of the time, so block it all!