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Content posted in November 1999
<<   <   Page 27 / 27
IEX'S AGENT WEBSTATION
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11/1/1999   Post a comment
It lets agents view real-time call statistics and schedules through any Web browser capable of running Java applets.
CPS'S INFOSERVER 2000 V2.0
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This CT switch adjunct does IVR, intelligent call routing and fax-on-demand.
NMS MAKES CASE TO CARRIERS
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SS7 redundancy, compactPCI platform, and ultrasparc commitment
COMPACTPCI CT RESOURCES
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11/1/1999   Post a comment
Chief Technical Editor Richard ("Zippy") Grigonis continues his exploration of cPCI resources for high-eliability telephony. This time, his focus is on computer telephony components: line interfaces, DSP resource boards, and total subsystems for building survivable applications for large enterprise and telco mission critical deployment.
SIX TO NINE MONTHS -- YOU HEARD IT HERE FIRST
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11/1/1999   Post a comment
The CommFusion explosion draws near.
SO YOU WANT TO BE A (FAX) CONSULTANT
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How to become a fax consultant.
What Your Call Center Can Be Thankful For
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CallCenter Mag's Joe Fleischer gets reflective for the holidays.
DIGITAL SET EMULATION
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11/1/1999   Post a comment
Depending on application, desired price point, and other variables, emulating a proprietary station set may be the best way to integrate a PBX with a CT client, server or appliance.
RITTAL: "THE BIGGEST NAME IN COMPACTPCI YOU'VE NEVER HEARD OF."
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11/1/1999   Post a comment
While other companies produce much fanfare, Rittal produces much product.
ECHO CANCELLATION AND VOIP
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11/1/1999   Post a comment
A closer look at the causes of echo
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