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Content posted in April 2007
<<   <   Page 27 / 27
'Growth scare'
News & Analysis  
4/1/2007   Post a comment
What ails the U.S. economy? The equity markets are down, the housing industry is in a recession, retail figures are coming in below expectations and a continued correction in Asian stocks is roiling local markets.
Close the planning execution gap
News & Analysis  
4/1/2007   Post a comment
The key issue facing electronics manufacturers and suppliers today is how quickly their supply chains can respond to change. Historically, companies formulated their plans on a monthly basis. Data was collected three times a quarter, sales and production plans were prepared in aggregate, and the results were pushed down to lower levels of the organization and to business partners.
Avnet Logistics: Teaming up
News & Analysis  
4/1/2007   Post a comment
Avnet Inc. may be the world's largest franchised distributor of electronic components and subsystems--its fiscal 2006 revenue exceeded $14 billion--but you won't find any grass growing under the feet of the Phoenix-based company.
Turning the tide
News & Analysis  
4/1/2007   Post a comment
The Mexican electronics-manufacturing industry has made a remarkable comeback in the last three years. From its humble beginnings as a country seeking greater economic opportunities, Mexico has emerged as a desirable venue for many electronics companies.
Ireland: Creating new opportunities
News & Analysis  
4/1/2007   Post a comment
Two years ago, Altera Corp. opened shop in Cork, Ireland. Unlike the waves of high-tech companies that landed on the Emerald Isle in the late 1990s, the San Jose, Calif.-based chip maker wasn't there for the country's manufacturing capabilities. It went to set up a greenfield operation where highly skilled workers could manage European customer service, finance and marketing activities, according to Dermot Hargaden, managing director of Altera European Trading Co.
Embrace and fear the future
News & Analysis  
4/1/2007   Post a comment
So some U.S. politicians think it's "disgraceful" that oil and construction services provider Halliburton Co. is moving its corporate headquarters from Texas to Dubai. But Halliburton, despite its recent prominence in the news, is not an American icon. That status is reserved for companies like IBM Corp., a high-profile symbol of the United States' domination of the global business environment.
Nanoident fields printed chips
News & Analysis  
4/1/2007   Post a comment
A new semiconductor fab opened last month in Europe, marking the beginning of a new technology direction for the electronics industry. The factory doesn't use conventional silicon wafer technology. Rather, it creates "chips" using industrial-size inkjet printers that stamp electronic circuitry onto routine surfaces such as glass, plastic--even paper.
DFM: who needs it, and why
News & Analysis  
4/1/2007   Post a comment
Design-for-manufacturability (DFM) has evolved from a concept once raised across virtually every industry to an approach embraced by all parties in the system-on-chip (SoC) product development life cycle.
DDR2 blade memory modules target embedded computing
Product News  
4/1/2007   Post a comment
Virtium's DDR2 modules include VLP and ULP versions with enhanced JDEC form factors.
The Measures Every Successful Call Center Should Have
News & Analysis  
4/1/2007   Post a comment
There are seven types of measures that should be in place in every customer contact center.
The smaller the center the bigger the problems
News & Analysis  
4/1/2007   Post a comment
Our expert helps managers of small call centers improve operating efficiencies and reduce the number of daily "hair-on-fire" events.
Products of the Year: These Are the Sharpest Knives in the Drawer
News & Analysis  
4/1/2007   Post a comment
We've chosen seventeen products, services and ideas that will transform how you run your call center.
Are We Finally Ready For Remote Agents?
News & Analysis  
4/1/2007   Post a comment
After years of discussion, the stars are aligned for this strategy.
Wellness Initiatives Ignite Healthy Agent Performance
News & Analysis  
4/1/2007   Post a comment
Even if measuring ROI for these initiatives is hard, there is a growing recognition that the health and wellness of an employee population is good for business.
Contact Center 2007 List Of Banished Words
News & Analysis  
4/1/2007   Post a comment
Wouldn't it be awesome if we boiled the ocean for the seemingly unending flood of nonsensical talk?
Agent Training Beyond the Classroom
News & Analysis  
4/1/2007   Post a comment
E-learning tools are a great way to feed your agents' knowledge and respond to skill gaps without big time and classroom commitments.
Get People To Want To Do What You Want Them To Do
News & Analysis  
4/1/2007   Post a comment
Call centers that offer agents incentives enable them to become more adept at helping customers -- and themselves.
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