Telrex, a developer of VoIP call recording and monitoring software for businesses using IP PBXs or hosted VoIP services, has released CallRex Professional 3.5, featuring an advanced distributed-services software architecture. CallRex 3.5 is designed to deliver greater scalability, high reliability and additional security, plus new features for multi-site deployments, including enhanced multi-site call recording and monitoring, advanced file transfers, flexible storage and streamlined archiving.
CallRex 3.5 features separate services for status, control, recording and conversion of VoIP phone calls. CallRex 3.5 services operate independently and are deployed on industry-standard Windows servers in single or multi-server configurations. Together, the CallRex 3.5 services enable the recording, monitoring, retrieval, playback and utilization of call recordings from any location. This next-generation design aims to provide high reliability and virtually unlimited scalability across multiple servers and multiple office locations.
CallRex was the first VoIP call recording solution verified to record encrypted VoIP calls for Cisco CallManager 5.0. CallRex version 3.5 now provides additional security to ensure that call recording files cannot be secretly altered.